If you own a website, it’s recommended to have a dedicated page where people can get in touch with you regarding your content or the products you offer.
Otherwise, they may not trust your brand and will go to one of your competitors. You wouldn’t want that to happen, right?
In this article, you will learn how to create a contact page on WordPress.
What is a Contact Us Page?
Basically, a contact page contains information on how your visitors can reach you – an email address, a phone number, social media accounts, and a contact form.
If you have a physical building (like a store), it’s a good idea to display the address – including the Google Maps address of the building’s exact location.
Most of the time, visitors can access the contact page from the menu bar or through a call-to-action button.
How to Create a Contact Page on WordPress?
The good news is, WordPress comes with lots of amazing contact form plugins you can pick. Not only will it make the job much easier, but a plugin also allows for deep customization.
In fact, there are many other aspects that you can handle easily with WordPress – not just contact page creation. You can find all sorts of WordPress tutorials by clicking on this link.
Before you begin, you need to consider the following points if you wish to get the best of a contact page:
- Design. Appearance is the number one attraction. You need to pay attention to how your visitors perceive your brand when they look at your contact page – is it modern? Does it imply trust? Scattered layout, incorrect use of color or font, or wrong logo size may drive your visitors away.
- Copy. A good copy will encourage people to do what you want them to do – in this case, filling out the form to get in touch with you. Make sure it’s in line with your brand’s tone, is simple, and clear.
- Flexibility. Some people may prefer to contact you via a form, others may feel more comfortable talking on the phone. Make sure to provide as many forms of communication as you can, including WhatsApp, social media, and phone number.
With that in mind, let’s begin the practical part of this guide!
1.) Install WPForms Plugin
We’re going to pick WPForms contact form builder plugin for this tutorial because it has a user-friendly drag-and-drop interface and it comes with a free version. It’s ideal to create a simple contact form for the first time.
From your WordPress dashboard, navigate to Plugins -> Add New and search for “WPForms”. Click Install and Activate on the first item you see on the list.
2.) Start Building Your Contact Form
After you successfully install the plugin, a welcome page will appear. Click on Create Your First Form.
WPForms allows you to choose a premade template so that you don’t have to start from scratch. Pick the simple contact form and you’ll be directed to the drag-and-drop interface.
If you’re on the Lite version of WPForms, there are eight fields that you can pick: the single line, paragraph text, checkboxes, numbers, name, email, dropdown, and multiple choice.
Simply drag the field that you want to add from the left panel and drop it somewhere on the right panel. You can change the label name and the placeholder text by going to Field Options.
Once you’re done, the next thing to do is set up the form notification and form confirmation by going to Settings. The form notification setting allows you to choose which email the message will be sent to. As for the form confirmation, you get to handcraft your own copy to let your visitors know their message has been sent. Alternatively, you can choose to redirect them to another page or a certain URL.
After you finish creating your contact form, click Save and proceed to the next step.
3.) Insert the Contact Form to a New Page
Now that the contact form is ready to use, you just need to create the contact page and insert the form here alongside other contact information.
On your WordPress dashboard, go to Pages -> Add New.
Click on Add Forms and you will see a list of available contact forms to add. Select the one you just created and click Add Form once more.
4.) Add Your Contact Page to the Menu Bar
Now that the contact page is ready to be displayed, you may want to put it on the menu bar for easier navigation.
From the dashboard, click Appearances -> Menus. If you already display a menu bar on your site, just select your menu from the dropdown.
Then, from the left panel, select the “Contact Us” page and click Add to Menu. Once the page is added to the bar, you can reorder it to any position you want by drag-and-drop.
Last, click Save Menu and you’re all set! This is what your contact page will probably look like.
Creating a contact page for your WordPress site is a piece of cake with the help of a plugin – there’s no excuse not to have one!
You can show your visitors that you’re always reachable and ready to help. It goes a long way to build a more personal relationship and maintain trust (and have a better chance of generating more sales). So, create your contact page today!